Privacy Policy
At PRL PATH LAB, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our services.
1. Information We Collect
When you interact with PRL PATH LAB, we may collect the following types of personal information:
- Personal Details: Name, address, phone number, email, and other contact information.
- Health Information: Medical history, diagnostic results, test details, and other health-related data.
- Payment Information: Payment details like credit/debit card numbers and transaction history for billing purposes.
- Website Usage Data: Information about how you interact with our website, such as IP address, browser type, and browsing behavior.
2. How We Use Your Information
We use the information collected for the following purposes:
- To Provide Diagnostic Services: We use your health information to perform tests, generate reports, and deliver accurate results.
- Communication: To communicate with you regarding appointments, test results, and any service-related updates.
- Billing and Payments: To process payments and provide invoices for services rendered.
- Improve Our Services: We analyze website usage data to improve user experience and service offerings.
- Compliance: To comply with legal and regulatory obligations.
3. Information Sharing and Disclosure
PRL PATH LAB does not share your personal information with third parties except in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist in delivering our services, such as payment processors or IT support.
- Legal Compliance: We may disclose your information if required by law or to protect the rights and safety of our lab, clients, or others.
- With Your Consent: In cases where we require your explicit permission to share your data with third parties for specific purposes.
4. Data Security
We take data security seriously and implement strict measures to protect your personal information:
- Encryption: Your data is encrypted during transmission to ensure confidentiality.
- Access Control: Only authorized personnel have access to sensitive information.
- Secure Storage: Personal and health-related data is stored securely, and we follow industry best practices to safeguard it.
5. Your Rights
You have the following rights concerning your personal information:
- Access and Correction: You may request access to your personal data or correct any inaccuracies.
- Deletion: You can request the deletion of your data, subject to legal obligations.
- Withdraw Consent: You have the right to withdraw consent for data processing at any time.
6. Cookies and Website Data
Our website uses cookies to enhance your browsing experience. These cookies collect non-personal information such as browsing preferences and usage patterns. You can choose to disable cookies through your browser settings, though this may affect your experience on our site.
7. Third-Party Links
Our website may contain links to third-party sites. PRL PATH LAB is not responsible for the privacy practices or content of these external sites, and we encourage you to read their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.
